PRIVACY POLICY

Privacy Policy

Last updated: January 2026

CoastalVille Exteriors (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us regarding our services.

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Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

    •    Name

    •    Email address

    •    Phone number

    •    Address or service location

    •    Any information you submit through our contact forms, email, or phone communications

We may also automatically collect certain technical information, including:

    •    IP address

    •    Browser type

    •    Device information

    •    Pages visited and time spent on our website

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How We Use Your Information

We use the information we collect to:

    •    Respond to inquiries and provide quotes

    •    Schedule and deliver services

    •    Communicate with you regarding our services

    •    Improve our website and customer experience

    •    Maintain internal records

    •    Comply with legal and regulatory obligations

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Cookies & Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to help us understand how visitors use our site. These tools may collect non-identifiable usage data.

You can choose to disable cookies through your browser settings.

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Information Sharing

We do not sell, rent, or trade your personal information.

We may share your information only:

    •    With trusted service providers who assist in operating our business

    •    When required by law or legal process

    •    To protect our rights, property, or safety

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Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

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Your Rights

You may request:

    •    Access to your personal information

    •    Corrections to inaccurate information

    •    Deletion of your information, where legally permitted

To make a request, contact us using the details below.

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Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

CoastalVille Exteriors

Email: hello@coastalville.ca

Phone: (250) 270-1010

Service Area: Parksville, Qualicum Beach & surrounding Vancouver Island communities, British Columbia, Canada